Click here to see the numbers and origins of refugees hosted by Germany.
As UNHCR statistics generally rely on data from host countries, statistics on refugees alone can give an insufficient account of refugee numbers, as some host countries will not grant refugee status to certain groups. Including statistics for individuals in refugee-like situations is an attempt to account for unrecognised refugees and does not include internally displaced persons. Statistics for stateless refugees are included if available.
Martin Str 20a, 50667 Köln (Heumarkt)
Tel: +49 (0)221 12 40 19 or +49 (0)221 13 90 392
Fax: +49 (0)221 97 27 492
Email: infogisra [dot] org
Agrisa offers support for female refugees and migrants and their children. They provide a free and confidential advisory service for refugee and migrant women which includes legal and social service advice; run training courses to educate and inform these women about their rights; provide psychosocial counseling and therapy; and can provide details of partner organisations able to assist in other ways. You can download a flyer in many different languages which details the areas of assistance Agisra works in.
Arbeiterwohlfahrt Bundesverband (AWO)
AWO have offices throughout Germany, and offer legal aid services to those pursuing claims for asylum as well as lobbying the government and wider society on the issue of migrant's rights.
Arbeitskreis Asyl Rheinland-Pfalz (Working Group on Asylum Rhineland-Palatinate)
We are one of the 16 refugee councils in Germany and offer legal aid in the area immigration for the Rheinland-Pfalz county. We can provide advice and support for asylum applications. Volunteers in Rhineland-Palatinate can call and write to the Immigration Office on behalf of the applicant.
Ärzte der Welt (Doctors of the World - Medical NGO) – Project Open.med München
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Görresstr. 43, 80797 München (take U2 to Josephplatz or Bus 154)
Tel: +49 (0)177 51 16 965 or +49 (0)89 45 20 76 58 (Monday, Tuesday, Wednesday and Friday from 10:00 - 17:00)
Email: suzanne [dot] bruinsaerztederwelt [dot] org (suzanne [dot] bruinsaerztederwelt [dot] org)Consultation hours: Tuesday 17:00-20:00 and Friday 10:00-13:00
Consultation hours for children: 1st and 3rd Tuesday of each month 15:00-16:30
Consultation hours for women: 2nd and the 4th Wednesday of each month from 10:00-13:00
Open.med offers medical aid and social support to migrants experiencing difficult situations in their life and to people without health insurance. We work independently of the authorities and respect the anonymity of the people.
Bundesarbeitsgemeinschaft »Asyl in der Kirche« (German Ecumenical Committee on Church Asylum)
Kirche Zum Heiligen Kreuz, Zossener Str. 65, 10961 Berlin
Tel: 49 (0)30 25 89 88 91
Fax: +49 (0)30 69 04 10 18
Email: infokirchenasyl [dot] de
Office hours: Monday-Friday 10:00-12:00
The Ökumenische Bundesarbeitsgemeinschaft Asyl in der Kirche is an umbrella organisation for networks of German parishes ready to offer "church asylum" to refugees. Parishes offering asylum to refugees feel bound by their Christian faith to protect people from deportation from the territory if there is reasonable doubt concerning a safe return. "Church asylum" is a form of temporary protection for refugees without a legal residence status who would face unacceptable social hardship, torture, or even death, if forced to return to their country of origin. During the church asylum, all relevant legal, social and humanitarian aspects are examined, and many cases result in revision of the authorities’ decisions which means that a new asylum procedure has a chance of success. The parish provides accommodation, basic needs (food, maybe clothing) and in certain cases medical services. It creates a circle of supporters who assist the church board and parish employees and help the refugees in their daily life. For a list of network contacts, click here.
Bundesfachverband Unbegleiteter Minderjährige Flüchtlinge (Unaccompanied Refugee Minors)
Nymphenburger Str. 47 80335 München
Tel: +49 (0)89 20 24 40 13
Fax: +49 (0)89 20 24 40 15
Email: infob-umf [dot] de
Works with unaccompanied refugee minors and campaigns for their rights.
Görresstraße 43, 80797 München (Take U2 to ‚Josephsplatz‘ or Bus 154 to ‚Görrestraße’)
Tel: +49 (0)89 45 20 76 56
Fax: +49 (0)89 45 20 76 57
Contact: Birgit Poppert
Email: cafe104live [dot] de
Café 104 provides support for those without official permissions to reside in Germany, for these people have few enforceable rights and are under constant threat of beeing uncovered and then deported. Café 104 accompanies their clients to the authorities, proposes applications for "Duldung" or humanitarian protection, searches for accommodation, and if required for an application, obtains a medical and psychiatric examination. Café 104 can initiate dialogue with the authorities as a possible pathway to legal status. Another important function is to provide medical and legal assistance to pregnant clients until the residence is clarified after the birth of child.
All this involved are working free of charge, voluntarily, anonymously and independently.
Caritasverband Saar-Hochwald e.V.
Merziger Stabe 34, 66 679 Losheim
Tel: +49 (0)68 72 42 89
Fax: +49 (0)68 72 50 45 86
Email: infossthochwald [dot] caritas-merzig [dot] de
Provides advice to asylum procedures; legal status and asylum benefits law; psychosocial counselling and support; accompaniment to authorities, doctors and other institutions; orientation and integration assistance; advice on the re-migration and return opportunities; procurement and provision of clothing and utensils.
Von-Behring-Str. 110 63075 Offenbach
Email: officeConnection-eV [dot] org (officeConnection-eV [dot] org)Contact: Rudi Friedrich
Connection e.V. offers support to deserters and conscientious objectors.
Deutsche Stiftung für UNO-Flüchtlingshilfe e.V. (German Foundation for Refugee Help)
Wilhelmstraße 40, 53111 Bonn
Tel: +49 (0)228 62 98 613
Fax: +49 (0)228 62 98 611
Email: infodsuf [dot] de
Deutsche Stiftung für UNO-Flüchtlingshilfe e. V. is a partner of UNHCR.
Deutscher Paritätischer Wohlfahrtsverband Gesamtverband (Refugee Aid)
Oranienburger Str. 13-14, 10178 Berlin
Tel: +49 (0)30 24 63 63 30
Fax: +49 (0)30 24 63 61 10
Email: fluechtlingshilfeparitaet [dot] org
Deutscher Paritätischer Wohlfahrtsverband Gesamtverband is an umbrella organisation of over 10,000 independent organisations, institutions and groups in social and health sectors, and includes those working with refugees. fluechtlingshilfeparitaet [dot] org provides information and lists organisations offering online advice.
Diakonisches Werk der Evangelischen Kirche in Deutschland e. V.
Hauptgeschäftsstelle, Referat Flüchtlinge und Aussiedler (Evangelical Church support to Refugees and Migrants)
Stafflenbergstr. 76, 70184 Stuttgart
Tel: +49 (0)711 21 590
Fax: +49 (0)711 21 59 550
Email: fluchtdiakonie [dot] de
Flüchtlingsinitiative Bremen (Refugee Initiative Bremen)www.fluechtlingsinitiative-bremen.de Bernhardstraße 12 (Paradox), 28203 Bremen
Tel: +49 (0)4 21 70 57 75
Fax: + 49 (0)4 21 79 01 963
Email: infofluechtlingsinitiative-bremen [dot] de
Opening hours: Tuesday: 09:00-12:00, Wednesday: 17:00-19:00, Thursday: 10:00-14:00
The Refugee Initiative Bremen offers advice and support for refugees with and without papers. They give advice in case of impending deportation, help preparing hearings during the asylum procedure, accompany refugees to public authorities and establish contact to qualified lawyers.
Flüchtlingsrat (Refugee Council)
Contact list of Refugee Councils in Germany by state.
Augsburger Strasse 13, 80337 Munich
Tel: +49 (0)89 76 22 34
Fax: +49 (0)89 76 22 36
Email: contactrefugee-bayern [dot] de
As a human rights organisation, Bavarian Refugee Council campaigns for the rights of refugees and migrants. They are firmly convinced that the application of human rights must take precedence before a policy against immigration. BRC fights for a genuine right to remain for all refugees and migrants. As refugees, dedicated groups and individuals, they offer advice, information and legal assistance if necessary. In addition, they provide legal advice throughout Bavaria and provide training for refugee advice centres and volunteers.
Offers support groups and counselling.
Leipziger Str. 17, 60487 Frankfurt am Main
Tel: +49 (0)69 97 69 87 10
Fax: +49 (0)69 97 69 87 11
Email: hfrfr-hessen [dot] de
The Hessian Refugee Council (hfr) is an association of individuals and citizens' groups who are committed to addressing the needs of refugees in Hesse. They advocate for the rights of the refugees and act as a link between policy makers and those who provide on-site work with refugees.
Oldenburger Str. 25, 24143 Kiel
Tel: +49 (0)431 73 50 00
Fax: +49 (0)431 73 60 77
Email: officefrsh [dot] de
This organisation is an independent association of initiatives, groups and organizations and individuals in solidarity and aid to refugees in Schleswig-Holstein.
Flughafen Sozialdienst - Support Organizations at the Airports
Flughafen Frankfurt, Postfach 174, C 182, 60549 Frankfurt
Tel: +49 (0)69 690 72 441 or +49 (0)69 690 72 442 or +49 (0)69 690 72 443 (open from 6:00-18:00)
Fax: +49 (0)69 690 54 341
Flughafen Berlin-Schönefeld, 12527 Berlin-Schönefeld
Tel: +49 (0)30 609 157 50 / 52
Fax: +49 (0)30 609 157 53
Flughafen München, Postfach 241245, Central Area-Gallery
Tel: +49 (0)89 97 59 09 32 (open from 8:00-18:00)
Fax: +49 (0)89 97 59 09 30
Provides support and advice to asylum seekers arriving at Frankfurt Airport, Berlin Airport, or Munich Airport. You can call them as soon as you arrive.
Gesellschaft für bedrohte Völker (Society for Threatened Peoples)
An organisation that campaigns on behalf of minorities and vulnerable groups.
Informations - und Dokumentationsstelle gegen Gewalt, Rechtsextremismus und Ausländerfeindlichkeit in Nordrhein-Westfalen IDA-NRW (Information and Documentation Centre for Anti-Racism work in North Rhine-Westphalia)
Volmerswerther Str. 20, 40221 Düsseldorf
Tel: +49 (0)211 15 92 555
Fax: +49 (0)211 15 92 55 69
Email: infoIDA-NRW [dot] de
IDA offers advice on migration questions.
Initiative gegen Abschiebehaft (Initiative against Deportation Detention)
c/o Müller, Oppelner Str. 26, 10997 Berlin
Tel.: +49 176 985 742 82 (mailbox only, leave a message and telephone number and they will call you back)
Email: initiative-gegen-abschiebehaftgmx [dot] net
This is a group of volunteers visiting people detained in Berlin's pre-deportation detention centre. The group also supports those who are released from the detention centre in finding accomodation and can accompany them to appointments with authorities.
Interkulturelle Arbeitsstelle für Forschung, Bildung und Beratung e.V. (IBIS)
Klävemannstaße 16, 26122 Oldenburg
Tel: +49 (0)441 88 40 16
Fax: +49 (0)441 98 49 606
Email: infoibis-ev [dot] de
Opening hours of Refugee Counseling: Monday - Friday 10:00 – 12:00, Tuesday and Thursday 14:00 – 16:00 and with appointment
IBIS e. V. offers an independent asylum advice. The service is free. This includes the provision of information regarding the general legal situation, open-ended and individual case-specific advice regarding your own situation, explanation and translation of notices, notifications and appeals, intervention and mediation in conflict situations, contacting authorities, monitoring and support for the enforcement of existing rights, placement of lawyers, working with translators and advice on questions of health care. IBIS e. V. also offers anti-discrimination counseling, German courses (including child-care), support for children in school, a refugee café on Friday afternoons (14:00 – 18:00) and hosts a variety of events such as panel discussions, informational and educational events, parties.
Interkultureller Rat in Deutschland e.V. (Intercultural Council in Germany)
Goebelstraße 21 (2. OG), 64293 Darmstadt
Tel: +49 (0)61 51 33 99 71
Fax: +49 (0)61 5136 70 03
Email: infointerkultureller-rat [dot] de
Internationale Liga für die Menschenrechte (International League for Human Rights)
Sektion Berlin: Haus der Demokratie und Menschenrechte, Greifswalder Str. 4, 10405 Berlin
Tel: +49 (0)30 39 62 122
Fax: +49 (0)30 39 62 147
Email: vorstandilmr [dot] de
Internationaler Sozialdienst Germany
German branch of the International Social Service. Internationaler Sozialdienst Germany provides support and focuses on the welfare of the child in cases of international family break up or other situations in which a child may be moved between states.
Jesuiten-Fluchtlingsdienst (Jesuit Refugee Services)
Focus on pastoral care in detention centers (Berlin, Eisenhuettenstadt and Munich), hardship consulting and process consulting for residence problems and building a deportation observation at the new airport Berlin.
Kirchenamt der EKD (Evangelical Churches Germany)
Provides Christian counselling by internet or over the phone.
Kommissariat der Deutschen Bischöfe (Commisariat of German Bishops)
Hannoversche Str. 5, 10115 Berlin
Tel: +49 (0)30 28 87 80
Fax: +49 (0)30 28 87 81 08
Email: postkath-buero [dot] de
KuB Berlin - Kontakt und Beratungsstelle für Flüchtlinge und MigrantInnen e.V Berlin (Contact and Information Centre for Refugees and Migrants)
Oranienstr.159, 10969 Berlin
Tel: +49 (0)30 61 49 400 or +49 (0)30 614 94 04 or +49 (0)30 531 42 119
Fax: +49 (0)30 615 45 34
Email: kontaktkub-berlin [dot] org
Opening Hours: Monday, Tuesday, Thursday, Friday 10:00-13:00; by arrangement also in other times
-We offer consultations free of charge regarding immigration, refugee, social and criminal law.
-We offer different adresses and links to consulting organisations and other social services.
-We offer an accompanying service to appointments with doctors or authorities.
-We offer free language-courses.
Medibüro Hamburg (Medical NGO)
WIR Internationales Zentrum, Verikom Hospitalstrasse 109, 22767 Hamburg
Tel: +49 (0)40 23 85 58 322
Email: infomedibuero-hamburg [dot] org
Consultation hours: Monday and Thursday 15:00-17:00
We arrange medical care regardless of your residency permit or health insurance status. We are a non-governmental, anti-racist organisation. Our counselling and arrangement is free of charge and confidential. If possible the medical care we arrange is free as well.
Communication in the following languages is usually possible: German, English, Spanish, French. Interpreters are always welcome.
MediNetz - Medizinische Beratungs - und Vermittlungsstelle für Flüchtlinge (Medical Aid for Refugees)
MediNetzBonn e.V., Oscar-Romero-Haus, Heerstr. 205, 53111 Bonn
Tel: +49 (0)228 695266
Email: infomedinetzbonn [dot] de (info@)infomedinetzbonn [dot] de (medinetzbonn.de)
Consultation hours: Monday 17:30-19:00
Since its foundation in 2003 MediNetzBonn has established a network offering anonymous medical, dental and psychological treatment free of charge for undocumented migrants from non-EU countries who reside in Bonn.
MediNetzBonn helps to get appointments at medical specialists and assists in finding translators. If needed Medinetz Bon will meet you outside consultation hours at a place other than their office. In case of hospitalisation, clients may have to financially contribute.
Medinetz Essen e.V., Friedrich-Ebert-Str. 30, 45127 Essen
Tel: +49 (0)201 220 04 19 (If you are calling outside office hours, please leave a message in the answering machine, which is checked regularly.)
In emergencies call +49 (0)178 198 29 95.
Email: infomedinetz-essen [dot] de
Consultation hours: Monday 18:00-19:30 (except holidays)
Medinetz Essen is a human rights initiative whose goal is to improve the situation for refugees and migrants who, because of legislation in Germany, are partly or completely denied access to medical assistance.
In our consulting hours we arrange appointments with physicians who are prepared to attend to refugees and migrants anonymously and for free or reduced rates. Consultations can furthermore be arranged for other times and places, if necessary. We guarantee that the consultations will remain confidential regardless. No personal information is collected by our staff. This conversation will help us to decide which type of medical specialist would be best able to provide.
The patient will then be transferred to a doctor who is cooperating with us. Translations can also be arranged if necessary.
Medinetz Essen does not give any information to German authorities. The content of the conversation is strictly confidential.
c/o Kargah - Flüchtlingsbüro, Zur Bettfedernfabrik 3, 30451 Hannover
Tel: +49 (0)511 215 30 31 or +49 (0)176 811 196 54 (Please leave a message on our answering machine outside office hours. MediNetz will call you back as soon as possible.)
Email: medinetz-hannovergmx [dot] de
Consultation hours: Monday 17:30-19:00
MediNetz Hannover gives medical aid to refugees and migrants who don't have documents and makes appointments with doctors of all disciplines. The treatment is anonymous and as far as possible free of cost. MediNetz Hannover does not give any information to governmental institutions and does not collect personal data.
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Medinetz Mainz e.V., Postfach 3247, 55022 Mainz
Tel: +49 (0)176 620 333 02 (Answering machine is checked regularly)
Email: mainzippnw [dot] de
Consultation hours: Monday 18:00-20:00
In our consulting hours we arrange appointments with physicians who are prepared to attend to refugees and migrants anonymously and free of charge or to reduced rates. Consultations can furthermore be arranged for other times and places, if necessary.
We guarantee that the consultations will remain confidential regardless. This conversation will help us to decide which type of medical specialist would be best able to provide. The patient will then be transferred to a doctor who is cooperating with us. Translations can also be arranged if necessary. Medinetz Mainz does not give any information to German authorities. The content of the conversation is strictly confidential.
Medizinische Flüchtlingshilfe Bielefeld (Medical Aid for Refugees)
c/o AK Asyl, Kavalleriestraße 26, 33602 Bielefeld (Entrance is on Paulusstrasse)
Tel: +49 (0)521 787 152 45
Email: mfhak-asyl [dot] info
The medical help for refugees offers assistance in finding doctors or therapists who treat people without papers or without insurance.
Migrationsrecht.net compiles relevant German case law and useful instruments and tools for people working on asylum in Germany. One of the features is a search engine to find asylum lawyers categorised by Bundesland (http://www.migrationsrecht.net/rechtsanwalt-auslaenderrecht/590-rechtsberatung.html).
Otto Benecke Stiftung e.V.
Integration help for migrants, refugees and asylum-seekers, who want to begin or continue with tertiary education, or university graduates seeking appropriate work.
Pro Asyl is an advocacy organisation who work to influence German and European policy on refugee rights and their implementation throughout the region. For Legal Aid Centres across Germany, visit their Help and Advice for Refugees page. They have also produced a Legal Handbook for Refugees which provides a guide through the German system of asylum. Their website contains both basic and specific information regarding asylum procedure and asylum policy in Germany.
Verband binationaler Familien und Partnerschaften (Bi-national families and partnerships) (iaf)
An organisation that campaigns on behalf of bi-national families. Their website has a question and answer page offering advice.